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At Urban Glo Shop, we strive to get your orders to you as quickly as possible. Orders are typically processed within 1-3 business days (excluding weekends and holidays). Once processed, shipping times vary based on your location:
You will receive a tracking number via email once your order has shipped.
Once your order is shipped, you will receive a tracking number via email. You can track your order from the link you have received in your email. If you don’t receive a tracking email within 3 days, please check your spam folder or contact us at urbangloshop@outlook.com .
Urban Glo Shop is not responsible for lost or stolen packages marked as "delivered." If this occurs, please check with your local post office or carrier for assistance.
Shipping delays may occur due to:
If your order is delayed beyond the expected timeframe, reach out to us at urbangloshop@outlook.com, and we’ll assist you.
Returns are accepted within 14 days of purchase
If you have any questions, don’t hesitate to reach out to our support team! 💛
📧 Email: urbangloshop@outlook.com
Estimated Delivery: Aug 30 - Sep 03
Return within 14 days of purchase. Taxes are non-refundable.
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